Privacy policy

Privacy Policy – Luxeno.store

Last Updated: May 16, 2026

At Luxeno.store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from our store.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Details

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

Payment Information

  • Debit or credit card details
  • Payment confirmation information
  • Transaction history

Account Information

  • Username and password
  • Preferences and settings

Shopping Activity

  • Products viewed or added to cart
  • Wishlist items
  • Purchase, return, and exchange history

Device & Usage Information

  • IP address
  • Browser type
  • Device information
  • Website usage and browsing activity

Customer Support Information

  • Messages, emails, and inquiries sent to us

2. How We Collect Information

We collect information through:

  • Information you provide directly
  • Orders and account registration
  • Cookies and tracking technologies
  • Shopify services and payment providers
  • Third-party partners and analytics tools

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates and promotional offers
  • Prevent fraud and maintain security
  • Comply with legal obligations

4. Sharing Your Information

We may share your information with trusted third parties including:

  • Shopify for store management
  • Payment gateways and delivery partners
  • Marketing and analytics providers
  • Legal authorities when required by law

We do not sell your personal information.

5. Shopify Services

Our store is powered by Shopify, which helps us operate our online business securely and efficiently. Shopify may collect and process certain customer information according to its own privacy policies.

To learn more, visit:
Shopify Privacy Policy

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze traffic and shopping behavior
  • Provide personalized advertisements

You can disable cookies in your browser settings at any time.

7. Data Security

We use reasonable security measures to protect your information. However, no online platform can guarantee complete security of transmitted data.

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect information from children.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing emails

You may contact us anytime to exercise these rights.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. International Data Transfers

Your information may be stored or processed outside your country in accordance with applicable privacy laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

13. Contact Us

If you have questions regarding this Privacy Policy or your personal data, contact us:

Luxeno.store
Madina Colony, Vehari
Near Gulzar Hospital, Vehari, Pakistan

📧 Email: ayeshayousaf325@gmail.com